Responsive. Strategic. Collaborative. I believe clear, concise, and accessible language empowers users. Equitable access is possible when users are part of the design process.
A little bit about my work…
I created the framework for product tour tooltips for a major redesign of a mobile app.
- Extensive research: competitive, usability, best practices
- Cross-team collaboration: receiving feedback, defending our design, solutioning for a wide range of use cases
- Accessibility: close collaboration with a11y consultant, going beyond WCAG requirements
- Documentation: detailed style guide and specs to create a highly desirable reusable component
I co-led a CMS migration project at a college library. In this role, I had the opportunity to:
- Persuade content creators to retire outdated pages
- Generate buy-in for consistent layout across guides
- Establish best practices for naming of assets and reusable blocks
- Advocate for plain language for our non-expert users
Latest blog posts
- ResourcesJust rounding up a few resources that helped me skill up for my transition to UX. Websites Working in Content Content and UX. Make sure to sign up for the Slack community. UX Writing Hub UX Content Collective Daily UX Writing Challenge Podcasts Content Rookie The Content Strategy Podcast Books Content Strategy for the Web… Read More »Resources
- Career change: Word vomit editionI gathered up some messages I have sent in response to questions people have sent me about how I made the transition from academic libraries to UX content strategy. Here are some of them. Oh boy, I’m not sure where to start! There are so many moving parts, but one thing I did was watch… Read More »Career change: Word vomit edition
- Career change: Outline editionThe other day I was bemoaning my extreme procrastination around posting the rest of my career transition story to a friend. Me: I have extensive outlines and notes! I have a repository of all the responses I have sent people when they reached out to me! There is so much content to share and yet… Read More »Career change: Outline edition