Monthly updates copy
I was responsible for creating copy for an interstitial that loaded after customers updated their mobile banking app.
The content was a mix of app enhancements, new products, and promotions.
I worked within very limited character counts for each item. I also collaborated with a translator to ensure content quality was maintained for localization.
Core Drupal content
I wrote core informational copy that appears on hundreds of veteran’s benefits facility pages. Millions of veterans count on this content to be relevant, accessible, and tailored to their needs.
Here’s the section content as it appears on a mobile screen and as structured content for screen reader users:
What to bring
When you visit, please bring a current, unexpired photo ID.
Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents:
Documents
- A copy of your discharge or separation papers (DD214)
- Copies of relevant medical records
Personal information
- Your Social Security number
- Direct deposit information
Information about your dependents
- Dates of birth
- Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information.
Dig deeper
For a more in-depth discussion on the process of creating this content, check out the related case study.
